KNOCKOUT Pest Control

3491 Pall Mall Dr STE 203, Jacksonville, FL 32257, USA

About KNOCKOUT Pest Control

4.9 / 5

from reviews

Is this your business?

    Mary Priester
    -
    July 18, 2022

    I had requested this service for my elderly parents. I live out of state and noticed that they had a bad pest problem. I called knock out to inspect the home and recommend the most effective service to resolve the pest (cockroach and rodent extermination) problem. The service tech informed me over the phone that the issue was real bad and recommended one of their most expensive package which cost a little over 2k. Well, my parents informed me that they did see some improvements at first but noticed the the problems had returned. When I visiting home most recently, I saw the pest with myself. I called to request an appointment to reassess the issue and resolve the issue while I was visiting town. They gave me a window frame of time that they will be at the house. Come the day of service appointment I waited for the entire time window and no one showed up. I called the company and they said that they stopped by the house but left due to the weather (it wasn’t raining during the time window). However, even so, they could have called so that I did not have to waste time being at home. Overall, bad service, never received a courtesy call to follow up on service, unprofessional (did not call to reschedule/cancel ahead of time). I would not recommend this company to individuals who are caretakers of the elderly! They will take advantage of them and your wallet!!! UPDATE: Someone called me immediately after the failed attempt to have someone look at my parent home while I was in town. They had someone come out to reinspect the issue, place new trap and poison and seal holes that the rodents used to enter the home. They also waived the balance on my account. Since their last visit they have also called to follow up on the issue. What a relief as I now not able visit my parents because I am sick. Knockout was very quick to rectify the issues and was very apologetic!. It’s been two weeks and my parents have not complained about rodents or pests since Knockout came out! What a relief!

    Ben Bracy
    -
    July 29, 2022

    We had an ant problem and Knock Out sent out Dean to take care of the issue. Dean did an amazing job talking through the issues, walking the property and ensuring that he performed the proper treatment. At the end he was very thorough in the explanation of everything he did that day and walked through what to do if the issue continues. I am very happy with this service and would recommend Knock Out to everyone I know and have them request Dean to come out to do their service!

    Billy Larson
    -
    August 31, 2022

    He was awesome to work with! Came over right away, handled the situation and even went out of his way to address an ant issue we had in our front tree while we were just out there talking after he was done. He also went out of his way to follow up on the situation, a couple days after, and just made the whole experience personal, yet highly professional. I would absolutely recommend for anything you need!

    Jing Lin
    -
    May 06, 2022

    Amazing service and great company to work with. Michael responded to my multiple concerns timely every time and is usually at my house the next day. Yesterday I asked him to stop by to check out a strong smell in the house and he discover that someone accidentally left the gas stove on! It would’ve ended really badly but thankfully Michael was there. Cannot thank him enough for everything he does. Highly recommend!

    Andrea Blake
    -
    August 09, 2022

    Michael with Knockout is fantastic! We had some challenges in the beginning where the first tech that came out did not know much about spider treatment. Michael took over and gave me the works package, taking excellent care of us and our spider problem. I appreciate the company working hard to earn positive reviews!

    KNOCKOUT Pest Control

    Our Address

    3491 Pall Mall Dr STE 203, Jacksonville, FL 32257, USA

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