NEVER EVER USE THIS COMPANY!!!!! They are the worst company I have ever dealt with! I had a service done in June 2023. The prior service was great. The service in June was a joke! I had concerns so I spoke to the technician. We had brown widow spiders that the previous technician had pointed out. I told the technician in June that I was concerned about them. He stated that they can not kill spiders. They can only remove their food. If they can’t kill spiders what am I paying for??? The technician left after only being at my home for just a few minutes. I called the office and stated that I was not going to pay the bill and wanted my service cancelled. They said we understand. I will take care of it. I have been getting collections calls from them every week. I explain the situation. “No problem I will take care of it.” Then I get called again. Now I had a demand letter and a threat to report this to the credit bureau. I posted a negative review. I got a response from the “owner” stating that some one from the management team would reach out to me to resolve the issue. Never happened! Today I called and asked to speak to someone at the corporate offices. The agent at the call center doesn’t have that information. I finally got transferred to a supervisor. She will have James Arnold call me. Somehow I doubt that he will call! DO NOT USE THIS COMPANY!!!!!
Crystal Slater is our tech. She is very professional and goes that extra step to make sure we're satisfied. Very outgoing personality, couldn't ask for better service!
My technician Chris Gaouette always does a fantastic job. Very knowledgeable, professional and always provides great service. I would highly recommend this company.
Crystal Slater has been my big killer for a while now. She is excellent at it. I also appreciate her good tips and wisdom on keeping the pest population to a minimum.
Daniel Powell is the best tech at FPC!! He is knowlageable, helpful, friendly and always willing to do what needs to be done. Customer service is #1 with him!!
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