WARNING!!! READ ALL THE ONE STAR REVIEWS! There is a pattern here!….I was set up on quarterly mosquito control and just the other day realized I hadn’t heard from the company in a little while (Feb) and that surely it was time to treat again. When I called to inquire when they would be out again I was informed that my account had been sent to collections!!?? I have received NO communication from the company, no warning, that this was happening! Customer service is absolutely ridiculous. When I called they would give me absolutely no information. I was told a manager would call me back, they never did. I was told they would email me the information for the collection agency, they never did. Finally, when I called today, I got someone who at least sent me that info. And she told me it was for $600!!! No service I have ever got from them has cost that much, how in the world do I owe them $600, I have no clue! Of course I call the collection agency and there is no one available to take my call and I had to leave a message, so we will see where this goes… I am very disappointed as I have never had any issues with this company up until now. I feel like I have been totally scammed! And seeing the other one star reviews, I am evidently not the only one this is happened to. DO NOT USE THIS COMPANY!!!
Stephanie Benitez
-
May 28, 2024
I recently had the pleasure of work Anthony "Tony" Burch Sr. from Florida Pest Control, and I can't recommend him highly enough! Tony's professionalism and expertise were evident from our very first interaction. He took the time to thoroughly assess my pest situation, explaining every step of the process in clear and understandable terms.
Tony's dedication to his work is truly exceptional. He went above and beyond to ensure that not only were the pests eradicated, but also that preventive measures were put in place to keep them from returning. His attention to detail and commitment to customer satisfaction set him apart from others in the industry.
What really impressed me was Tony's friendly and approachable demeanor. He made the entire experience stress-free and even enjoyable. It's clear that he cares deeply about his clients and takes pride in delivering top-notch service.
If you're in need of pest control services, look no further than Tony Burch Sr. at Florida Pest Control. His expertise, dedication, and outstanding customer service make him the best in the business. Thank you, Tony, for your exceptional work!
ViAshley Walker
-
May 24, 2024
Mr. Mark Payne Jr. He was so professional and knowledgeable. He took the time to explain the inspection process and answer all of my questions. He is truly awesome He did an amazing job I Would recommend him to anyone. And I will definitely be calling again .
Mitchell Morhaim
-
May 13, 2024
Today I had a scheduled Termite Inspection on two of my homes. First I received a call on Friday to confirm which is great. Then today I texted that phone number to give instructions about my dog and received an immediate reply, which again is great. The tech Anthony “Tony” Burch Sr. was on time. He was professional, extremely polite, customer service was his priority, extremely thorough, and the best was that he was experienced and knowledgeable. This gentleman is the type of service person that all companies should send to our homes.
Thank you
Kathy Armitage
-
May 08, 2024
Very pleased with their exclusion team. Even though they seemed very busy, Randy was very thorough and took the time to explain everything. He did an amazing job and we are happy with the work done. We will definitely use them again.
WARNING!!! READ ALL THE ONE STAR REVIEWS! There is a pattern here!….I was set up on quarterly mosquito control and just the other day realized I hadn’t heard from the company in a little while (Feb) and that surely it was time to treat again. When I called to inquire when they would be out again I was informed that my account had been sent to collections!!?? I have received NO communication from the company, no warning, that this was happening! Customer service is absolutely ridiculous. When I called they would give me absolutely no information. I was told a manager would call me back, they never did. I was told they would email me the information for the collection agency, they never did. Finally, when I called today, I got someone who at least sent me that info. And she told me it was for $600!!! No service I have ever got from them has cost that much, how in the world do I owe them $600, I have no clue! Of course I call the collection agency and there is no one available to take my call and I had to leave a message, so we will see where this goes… I am very disappointed as I have never had any issues with this company up until now. I feel like I have been totally scammed! And seeing the other one star reviews, I am evidently not the only one this is happened to. DO NOT USE THIS COMPANY!!!
I recently had the pleasure of work Anthony "Tony" Burch Sr. from Florida Pest Control, and I can't recommend him highly enough! Tony's professionalism and expertise were evident from our very first interaction. He took the time to thoroughly assess my pest situation, explaining every step of the process in clear and understandable terms. Tony's dedication to his work is truly exceptional. He went above and beyond to ensure that not only were the pests eradicated, but also that preventive measures were put in place to keep them from returning. His attention to detail and commitment to customer satisfaction set him apart from others in the industry. What really impressed me was Tony's friendly and approachable demeanor. He made the entire experience stress-free and even enjoyable. It's clear that he cares deeply about his clients and takes pride in delivering top-notch service. If you're in need of pest control services, look no further than Tony Burch Sr. at Florida Pest Control. His expertise, dedication, and outstanding customer service make him the best in the business. Thank you, Tony, for your exceptional work!
Mr. Mark Payne Jr. He was so professional and knowledgeable. He took the time to explain the inspection process and answer all of my questions. He is truly awesome He did an amazing job I Would recommend him to anyone. And I will definitely be calling again .
Today I had a scheduled Termite Inspection on two of my homes. First I received a call on Friday to confirm which is great. Then today I texted that phone number to give instructions about my dog and received an immediate reply, which again is great. The tech Anthony “Tony” Burch Sr. was on time. He was professional, extremely polite, customer service was his priority, extremely thorough, and the best was that he was experienced and knowledgeable. This gentleman is the type of service person that all companies should send to our homes. Thank you
Very pleased with their exclusion team. Even though they seemed very busy, Randy was very thorough and took the time to explain everything. He did an amazing job and we are happy with the work done. We will definitely use them again.