Called to schedule an appointment because of all the rain it has put a fungus on the yard.. Called on a Monday and was told someone would call to schedule me an appt. Called again Thursday because nobody called me back as promised. Called again Saturday because of no call back and was told they had someone scheduled to come out Tuesday between 8-12. Needed it earlier but there was nothing I could do. Tuesday around 2:45 when I got home from work it was a no show. Called again they told me they would have the tech call me and also the supervisor since I asked to speak with them. Here it is Wednesday 10 days later no service for my yard and now 1/2 of it is brown and no call back from anyone. They did tell me that we are scheduled for our regular service on 9/14 and I told them my yard can’t wait until then. Guess it will have to since they don’t call back or show up. Just hoping that they haven’t cancelled that appt thinking they came out yesterday. Yard was pretty green and this is what it looks like now.
Kenny
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November 22, 2024
first, they took care of my problem. Second, they are predatory company.....I spent $300 for an initial treatment and plan. The service is poor. They gave me 3 times in the first month they would show and follow up to spray. however, they . Keep you waiting all day my "appointment was from 8-11 am they show up 4 hours later. lucky I was home. Both appointments were very late and past the time frame window quoted. Although I paid for 3 visits they only showed up for 2. Each time I had to call the company or technician to get treatment. Then they continue to bill my card for appointments they never completed. lucky my card was lost and they could not get payment. I would not recommend them. salespeople are nice when I asked the tech he said there was no timeframe on his order. however they told me I had to be home during a specific window of time. A waste of time and I will be seeking other companies to treat my monthly rental property needs.
Paul R
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May 28, 2024
We had a terrible yard ,used 2 fly by night companies that are a dime a dozen ,they promise the rainbow and the pot of gold at the end yet they were terrible,great sales pitch but terrible.Did our due diligence ,research and found a company that has been local and around for many years ,costs a lil bit more than the competition but I have been nothing but impressed!!!!BUGOUT is the answer if you want a knowledgeable yard service and I can’t speak for all the technicians but shoutout to our technician BOBBY TEETER!!!
He has been very thorough on the work he puts in,very knowledgeable and walked with us from the very start ….
that desert that I thought was un salvageable to the point we are at now,thank you BUGOUT and BOBBY!!! ,I highly recommend BUGOUT if you would like to get your St Augustine grass up to par….not exaggerating we have neighbors knock on our door asking “who does your grass”….had to share and give these guys the recognition they are due!!!
Derick Colas
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August 30, 2024
Devin Gould has been fantastic every single time he was come out to our home. Amazing customer service, answers every single question my wife and I might have. Very respectful ,nice and through with the work he does. If I could give him more than 5 stars I would. Thanks for your help Devin
Sa Japsi
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July 18, 2024
Paul consistently exemplifies the pinnacle of professionalism and punctuality, ensuring our home remains a bastion of safety. His unwavering dedication to exceeding expectations has rendered our long-term experience with his services nothing short of exemplary. The expertise and conscientious attention to detail he brings to his work have established a foundation of trust and security that is truly invaluable. Without question, Paul is a formidable asset to your esteemed organization, embodying the highest standards of service excellence.
Called to schedule an appointment because of all the rain it has put a fungus on the yard.. Called on a Monday and was told someone would call to schedule me an appt. Called again Thursday because nobody called me back as promised. Called again Saturday because of no call back and was told they had someone scheduled to come out Tuesday between 8-12. Needed it earlier but there was nothing I could do. Tuesday around 2:45 when I got home from work it was a no show. Called again they told me they would have the tech call me and also the supervisor since I asked to speak with them. Here it is Wednesday 10 days later no service for my yard and now 1/2 of it is brown and no call back from anyone. They did tell me that we are scheduled for our regular service on 9/14 and I told them my yard can’t wait until then. Guess it will have to since they don’t call back or show up. Just hoping that they haven’t cancelled that appt thinking they came out yesterday. Yard was pretty green and this is what it looks like now.
first, they took care of my problem. Second, they are predatory company.....I spent $300 for an initial treatment and plan. The service is poor. They gave me 3 times in the first month they would show and follow up to spray. however, they . Keep you waiting all day my "appointment was from 8-11 am they show up 4 hours later. lucky I was home. Both appointments were very late and past the time frame window quoted. Although I paid for 3 visits they only showed up for 2. Each time I had to call the company or technician to get treatment. Then they continue to bill my card for appointments they never completed. lucky my card was lost and they could not get payment. I would not recommend them. salespeople are nice when I asked the tech he said there was no timeframe on his order. however they told me I had to be home during a specific window of time. A waste of time and I will be seeking other companies to treat my monthly rental property needs.
We had a terrible yard ,used 2 fly by night companies that are a dime a dozen ,they promise the rainbow and the pot of gold at the end yet they were terrible,great sales pitch but terrible.Did our due diligence ,research and found a company that has been local and around for many years ,costs a lil bit more than the competition but I have been nothing but impressed!!!!BUGOUT is the answer if you want a knowledgeable yard service and I can’t speak for all the technicians but shoutout to our technician BOBBY TEETER!!! He has been very thorough on the work he puts in,very knowledgeable and walked with us from the very start …. that desert that I thought was un salvageable to the point we are at now,thank you BUGOUT and BOBBY!!! ,I highly recommend BUGOUT if you would like to get your St Augustine grass up to par….not exaggerating we have neighbors knock on our door asking “who does your grass”….had to share and give these guys the recognition they are due!!!
Devin Gould has been fantastic every single time he was come out to our home. Amazing customer service, answers every single question my wife and I might have. Very respectful ,nice and through with the work he does. If I could give him more than 5 stars I would. Thanks for your help Devin
Paul consistently exemplifies the pinnacle of professionalism and punctuality, ensuring our home remains a bastion of safety. His unwavering dedication to exceeding expectations has rendered our long-term experience with his services nothing short of exemplary. The expertise and conscientious attention to detail he brings to his work have established a foundation of trust and security that is truly invaluable. Without question, Paul is a formidable asset to your esteemed organization, embodying the highest standards of service excellence.