Stark are professional and dependable. They send reports via email after every visit to the home. Currently, I use them only for a monthly spray (have been doing so for several years), but I wouldn't hesitate to use them for additional services if I needed to. Customer service via phone in their offices have always been helpful and accommodating.
We have used Apex/Stark for years. We moved recently to an area farther away they don’t service but still have a couple properties in the area still serviced by Stark. I took for granted how good Stark’s customer service and professionalism was. Wish our other pest company was as good as Stark is!
Stark has helped us set up services at our new home. They helped us choose the services we needed and have been on point throughout the whole process. Their technicians and sales arrived on time and were well prepared, knowledgeable and friendly. Their salesperson was honest and didn't try to upsell me either! We're happy with our services. Thank you for having such a great team!
We loved Apex and always received excellent service from them. They took care of both the inside and outside of our home. When I needed service in my restaurant, we called upon them again. Imagine our surprise when we called regarding ants which had appeared in our front flower bed and they informed us our service had been cancelled. We questioned why and were told it was their inability to reach us on the phone. After @15 years as a client, on multiple fronts, this seemed rather harsh. We asked to be reinstated and the manager we spoke with informed us that would not be possible. We could sign up as "new, first time" clients and be billed at much higher prices. We tried to speak to her supervisor and our request went unanswered. We thought we were good clients. We did not expect to be treated so poorly after so many years. A true disappointment and I would not recommend them.
Have been with Stark over a year and love their service and attentiveness.
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